Terms of service

  • OVERVIEW
    This website is operated by LITH. Throughout the site, the terms “we”, “us” and “our” refer to LITH.
    LITH offers this website, including all information, tools, products and services available from this site to you, the user, subject to your acceptance of the terms, conditions, policies and notices stated here.
    By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or made available on our website.
    These Terms of Service apply to all users of the site, including browsers, customers, merchants and contributors of content.
    Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our Services.
    Any new features, products or tools added to the store will also be subject to these Terms.
    We reserve the right to update, change or replace any part of these Terms by posting changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
    Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.
    SECTION 1 – ONLINE STORE TERMS
    By using this website, you confirm that you have the legal capacity to enter into transactions under applicable law, or that you are using the website with the consent and supervision of a parent or legal guardian where required.
    You may not use our products or Services for any illegal or unauthorised purpose.
    You may not, in your use of the Service, violate any applicable laws or regulations, including intellectual property, consumer protection, privacy or copyright laws.
    You must not transmit viruses, worms, malicious code or any other technology intended to damage or interfere with the website or Services.
    A material breach of these Terms may result in suspension or termination of access to our Services.
    SECTION 2 – GENERAL CONDITIONS
    We reserve the right to refuse or cancel Service where permitted by applicable law, including where fraud, abuse, unlawful activity or misuse of the website is reasonably suspected.
    You understand that information you submit through the website may be transmitted across various networks and may undergo technical changes necessary to conform to network or device requirements.
    Payment card information is encrypted during transmission through the applicable secure payment systems.
    You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or website content without our prior written permission, except where permitted by law.
    The headings used in these Terms are for convenience only and do not affect their interpretation.
    SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
    We aim to ensure that information presented on our website is accurate, complete and current.
    However, information made available on the website may occasionally contain errors, omissions or outdated information.
    General information provided on the website should not be relied upon as the sole basis for making decisions where more complete or current information is reasonably required.
    We reserve the right to update or modify website content at any time.
    Nothing in this section limits any rights that you may have under applicable South African consumer protection legislation.
    SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES
    Product prices may change from time to time.
    Any price applicable to an order will be the price displayed and accepted at the time the order is placed, subject to the correction of genuine errors as permitted by law.
    We reserve the right to modify or discontinue products or Services.
    Where a product has become unavailable after an order has been placed, we will contact the customer and provide an appropriate remedy, including a refund where applicable.
    SECTION 5 – PRODUCTS AND SERVICES
    Certain products may be available exclusively through our online store and may be available in limited quantities.
    Returns, refunds and exchanges are handled in accordance with our Refund Policy and applicable South African consumer protection law.
    We make reasonable efforts to display product colours, images, dimensions, specifications and descriptions as accurately as possible.
    The appearance of colours may vary depending on the customer's screen, device and display settings.
    We reserve the right, where legally permitted, to limit quantities purchased by a customer and to discontinue products.
    Product descriptions, availability and prices may be updated from time to time.
    Nothing contained in these Terms is intended to exclude, restrict or limit any warranty, guarantee, right or remedy that cannot lawfully be excluded under applicable South African law.
    SECTION 6 – BILLING AND ACCOUNT INFORMATION
    We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, pricing errors, abnormal quantities or orders that reasonably appear to be intended for unauthorised resale.
    If we modify or cancel an order, we will attempt to notify you using the email address or telephone number supplied with the order.
    You agree to provide current, complete and accurate purchase and account information.
    You agree to keep your contact, billing and other relevant account information reasonably up to date so that we can process your transaction and communicate with you when necessary.
    Returns and refunds are governed by our Refund Policy.
    SECTION 7 – OPTIONAL AND THIRD-PARTY TOOLS
    We may provide access to third-party services, platforms or tools that we do not own or control.
    Third-party services may be governed by their own terms and privacy policies.
    Where permitted by law, LITH is not responsible for third-party services outside our reasonable control.
    You should review the applicable third-party terms before using those services.
    We may introduce new tools, services and website features in the future. Those features will also be subject to these Terms where applicable.
    SECTION 8 – THIRD-PARTY LINKS
    Our website may contain links to websites, services or platforms operated by third parties.
    We are not responsible for the content, privacy practices, security or accuracy of websites that are not owned or controlled by LITH.
    You should review the policies and terms of third-party websites before providing personal information or completing transactions through them.
    Any concerns relating to a third-party website or service should be directed to that third party.
    SECTION 9 – CUSTOMER REVIEWS, COMMENTS AND OTHER SUBMISSIONS
    Where customers submit reviews, comments, photographs, feedback, suggestions or other content to us, they confirm that they have the right to provide that content.
    You may not submit content that is unlawful, fraudulent, defamatory, threatening, abusive, obscene, malicious or that infringes another person's intellectual property, privacy or other rights.
    You may not submit false information or impersonate another person.
    We may moderate or remove content that violates these Terms or applicable law.
    Where you voluntarily submit content for publication, you grant us permission to use and display that content for legitimate business and promotional purposes, subject to applicable privacy and intellectual property laws.
    You remain responsible for the accuracy and legality of content you submit.
    SECTION 10 – PERSONAL INFORMATION AND PRIVACY
    Our collection, use, storage and processing of personal information is governed by our Privacy Policy and applicable data protection legislation.
    By using our website, you acknowledge that personal information may be processed as described in our Privacy Policy.
    Please review our Privacy Policy for further information about your privacy rights and how to contact us regarding your personal information.
    SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
    Occasionally information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or delivery estimates.
    We reserve the right to correct genuine errors and update information.
    If an error materially affects an order you have already placed, we will contact you and deal with the matter in accordance with applicable law.
    Nothing in this section limits any rights available to consumers under South African law.
    SECTION 12 – PROHIBITED USES
    You may not use our website or Services:
    For unlawful or fraudulent purposes.
    To violate applicable laws or regulations.
    To infringe intellectual property or other legal rights.
    To submit false or misleading information.
    To upload viruses, malicious code or harmful technology.
    To unlawfully collect or track personal information belonging to another person.
    To spam, phish, scrape or interfere with the operation of the website.
    To circumvent security measures.
    To impersonate another individual or organisation.
    To engage in conduct that is abusive, threatening, defamatory or otherwise unlawful.
    We may suspend or terminate access where these restrictions are materially violated.
    SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
    We aim to provide a secure, reliable and professional online shopping experience but cannot guarantee that the website will always operate without interruption or technical error.
    To the fullest extent permitted by applicable law, LITH will not be liable for indirect, incidental, special or consequential losses arising solely from circumstances beyond our reasonable control.
    Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
    Nothing in these Terms is intended to waive, restrict or exclude any statutory consumer rights available under South African law.
    Where liability may legally be limited, our liability will be limited only to the maximum extent permitted by applicable law.
    SECTION 14 – INDEMNIFICATION
    To the extent permitted by applicable law, you agree to indemnify and hold harmless LITH and its directors, employees, affiliates, contractors, service providers and suppliers against claims arising directly from:
    Your unlawful misuse of the website or Services;
    Your material breach of these Terms; or
    Your unlawful violation of the rights of another person.
    This section does not limit any rights or remedies that cannot lawfully be limited.
    SECTION 15 – SEVERABILITY
    If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
    The remaining provisions will continue to remain valid and enforceable.
    SECTION 16 – TERMINATION
    These Terms remain effective while you use our website or Services.
    You may stop using our Services at any time.
    We may restrict or terminate access to the Services where you materially breach these Terms, misuse the website or engage in unlawful activity.
    Rights and obligations that arose before termination will continue to apply where appropriate.
    SECTION 17 – ENTIRE AGREEMENT
    These Terms, together with the policies published on our website, constitute the agreement governing your use of our online store and Services.
    Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.
    Nothing in these Terms excludes any mandatory rights or protections provided by applicable law.
    SECTION 18 – GOVERNING LAW
    These Terms and any transactions concluded through our website are governed by and interpreted in accordance with the laws of the Republic of South Africa.
    Customers retain any statutory consumer rights available to them under applicable South African law.
    SECTION 19 – CHANGES TO THESE TERMS
    We may update these Terms from time to time to reflect changes to our Services, business practices or legal and regulatory requirements.
    The most current version will be published on this page.
    Where appropriate, the “Last updated” date will be amended when changes are made.
    Continued use of the website following publication of updated Terms constitutes acceptance of the updated Terms, subject to applicable law.
    SECTION 20 – CONTACT INFORMATION
    Questions regarding these Terms of Service can be sent to us using the following details:
    LITH
    Company Registration Number: 2023/199869/07
    Address: Jansen Avenue, Randburg, Gauteng, 2156, South Africa
    Email: info@lith.co.za
    Phone/WhatsApp: +27 66 226 4152
    Business Hours: Monday – Friday, 9:00 AM – 5:00 PM